Activate your Existing Connect+ Account

Welcome to our Connect+ guide. This guide is designed to help you turn your branch-created account into a web account using our Connect+ activation feature. By following these simple steps, you'll be able to access all the features and services available to web account holders, including viewing your account history, making payments, and placing orders online. This guide is designed to provide you with everything you need to know to get started with Connect+. So let's get started!

Your Step by Step Guide

1. 1

   Step 1

   Step 1: Go to the Connect+ login page on our website at https://www.thornbridgetimber.co.uk/activate

2. 2

   Step 2

   To activate your account, you'll need your account's email address, account number (e.g. TESTJOINER03), and a one-time pass code (OTP) consisting of six digits. If you haven't received your OTP or don't have it, please check your email inbox for our activation correspondence. Alternatively, you can contact your local branch or email customer.service@thornbridgetimber.co.uk to obtain it.

3. 3

   Step 3

   To proceed, you'll need a one-time pass code, account number and email address. You can obtain these details by checking your email inbox for our activation correspondence or contacting our customer service team. Once you have your details enter it in the appropriate fields (as shown below) to proceed to the next step.

4. 4

   Step 4

   Click "Connect" to proceed to the next step.

   
5. 5

   Step 5

   Please complete any additional details required to connect and activate your account, such as your name, telephone number, and a new password. Please make sure to remember your account email and password as you will need them to log in in the future.

6. 6

   Step 6

   Once you have completed all the required steps, your account will be connected, activated, and ready to use online. You can now log in to your account and access all the features and services available to web account holders.

Summary

That's it! Following these steps should allow you to easily turn your branch-created account into a web account using Connect+. If you have any questions or issues during the process, please don't hesitate to contact our customer service team for assistance.

• The guide explains how to turn a branch-created account into a web account using Connect+.
• To get started, go to the Connect+ activation page on the website and enter your email address, account number, and branch-created account number.
• Obtain a one-time pass code either by checking your email inbox or by contacting our customer service team. Once you have the pass code, enter it in the appropriate field to proceed.
• Complete any additional details required to connect and activate your account. Once completed, your account will be connected, activated, and ready to use online.