Storm Eowyn Update

Weather Update - Scotland

Our Branches will be closed 24.1.205, from 10:00AM, and we will not be operational due to the current weather conditions.

Clearly the safety of our customers, suppliers and colleagues is our primary concern and therefore we have decided to suspend all activities.

We apologise for any inconvenience this may cause and we hope you appreciate the unusual circumstances which have forced us to make this decision. 

We hope that we will be able to trade as normal after today, but we will provide a further update in due course. 

Thank you for your support and understanding.

 
Grant Wilson – Manging Director, National Timber Group Scotland

 

FAQs

1. Are any branches open for trading Saturday 25.1.2025?
Please call ahead before deciding to collect or making a visit to a branch. See our branch details here >

2. Are any branches open for trading today?
No, all branches are closed for trading 24.1.2025 due to the weather conditions.

3. Can I collect any orders?
No collections will be possible 24.1.2025, and no orders will be taken in branches.

4. Is customer service available?
Yes, our customer service team is working remotely and can be reached at the number provided above at the top of the website.

5. Will scheduled deliveries go ahead?
Scheduled deliveries may be delayed. We will provide updates as soon as possible.

6. Can I still place orders online?
Yes, you can place orders on our website as normal. These will be fulfilled once normal service resumes.

If you have any further questions, please don’t hesitate to contact our customer service team. Stay safe!